Gillian WuBuilding better digital products in government through an agile and iterative approachMy personal experience working with different processes at the Canada Energy Regulator, and the challenges I ran into along the way.9 min read·May 12, 2022----
Gillian WuinFrienergyManaging compassion fatigue as a UX Designer in the public sectorA guide to recognizing and managing compassion fatigue.8 min read·Sep 2, 2021----
Gillian WuinFrienergyNavigating red tape, barriers and hard places in governmentA guide to working around the barriers and bureaucratic processes that impact user experience and slow down delivery.16 min read·Aug 5, 2021----
Gillian WuinFrienergyWhat I learned from a four-day design sprint with government partnersMy experience with creating stakeholder buy-in and showing new ways of thinking.12 min read·Jul 22, 2021----
Gillian WuinFrienergyGoing from research findings to themes, insights, and problem prioritizationLearn about my team’s experience using different methods to synthesize user research data.11 min read·Jun 24, 2021----
Gillian WuinFrienergyResearch findings from our fellowship projectLearn about the participants we talked to and the challenges they face.11 min read·Jun 3, 2021----
Gillian WuinFrienergyA peek into the discovery process for the Canada Energy Regulator fellowship projectA dive into the research process that Code for Canada fellows went through while working on their project with Canada Energy Regulator.10 min read·May 13, 2021----
Gillian WuinFrienergyWhat are the barriers that inhibit user research?Learn about the four barriers that can occur when recruiting user research participants.11 min read·Apr 22, 2021----
Gillian WuinFrienergyHow do you find research participants and improve your response rate?Get 10 tips to recruit research participants.11 min read·Mar 31, 2021----
Gillian WuinFrienergy7 Lessons from Facilitating my First Remote Proto-Persona WorkshopThe importance of flexibility and knowing your audience.7 min read·Feb 25, 2021----