Building better digital products in government through an agile and iterative approachMy personal experience working with different processes at the Canada Energy Regulator, and the challenges I ran into along the way.May 12, 2022May 12, 2022
Published inFrienergyManaging compassion fatigue as a UX Designer in the public sectorA guide to recognizing and managing compassion fatigue.Sep 2, 2021Sep 2, 2021
Published inFrienergyNavigating red tape, barriers and hard places in governmentA guide to working around the barriers and bureaucratic processes that impact user experience and slow down delivery.Aug 5, 2021Aug 5, 2021
Published inFrienergyWhat I learned from a four-day design sprint with government partnersMy experience with creating stakeholder buy-in and showing new ways of thinking.Jul 22, 2021Jul 22, 2021
Published inFrienergyGoing from research findings to themes, insights, and problem prioritizationLearn about my team’s experience using different methods to synthesize user research data.Jun 24, 2021Jun 24, 2021
Published inFrienergyResearch findings from our fellowship projectLearn about the participants we talked to and the challenges they face.Jun 3, 2021Jun 3, 2021
Published inFrienergyA peek into the discovery process for the Canada Energy Regulator fellowship projectA dive into the research process that Code for Canada fellows went through while working on their project with Canada Energy Regulator.May 13, 2021May 13, 2021
Published inFrienergyWhat are the barriers that inhibit user research?Learn about the four barriers that can occur when recruiting user research participants.Apr 22, 2021Apr 22, 2021
Published inFrienergyHow do you find research participants and improve your response rate?Get 10 tips to recruit research participants.Mar 31, 2021Mar 31, 2021
Published inFrienergy7 Lessons from Facilitating my First Remote Proto-Persona WorkshopThe importance of flexibility and knowing your audience.Feb 25, 2021Feb 25, 2021
